GenericVillage offers a 100% guarantee on all of our products. GenericVillage provide a 100% assurance on all of our products. If the product we offer is damaged or is not delivered in time, or is returned to its person who purchased it the customer, we will provide a complete refund provided through our business. The guarantee is granted on a basis of request and, once a guarantee has been requested by our customers, when there is an incomplete order the balance will be returned to the customers.

GenericVillage for partial orders, charges depending on the goods received by the customer. The whole process, starting with the placing of an order until your doorstep are typically between 20 and 30 days.

In the event of any delay or hold, or return of the sender the sender will notify the buyer. If no notice of this kind is sent, you are suggested to contact us via sending us an email in the section on refunds to ensure that any issue with delivery of our goods are solved and handled in a timely manner.

For any additional queries about the dispatch of the order, or to check the status of your order, contact us via the Support Section.